Do the insoles or shoe stretchers exude resin?
Since these are natural products, it can happen that the shoe stretchers exude resin. This can simply be cleaned off, and there even is an upside to it: The resin contains antibacterial and anti-fungicidal qualities, which even improve the effect of the shoe stretchers.
The insoles do not exude resin, as they are too thin and flexible.
What currency are your products listed at?
Our products are listed at US Dollars. However, we are currently working to list them at several currencies, as we receive many orders from other English-speaking countries than the United States and do not want our potential clients to be confused.
What are Cedar Soles made of?
Our ZEDERNA Cedar Wood Insoles are 100% natural made from a very thin layer of cedar wood on top of a stabilising cotton layer. This unique design makes these shoe insoles very flexible, comfortable, and prevents them from splintering.
How do they work?
Cedar Wood Shoe Insoles absorb sweat and foot moisture keeping your in-shoe environment comfortable, dry, and healthy. Cedar wood’s natural anti-bacterial properties help to prevent and cure foot and shoe odor as well as common foot woes such as athlete’s foot and fungal infections of the nails and toes. In addition, cedar wood essential oils effuse a pleasant scent and have a shoe deodorizing effect.
How long can I use Zederna Cedar Soles for?
Depending on frequency and intensity of use, Cedar Soles Original can be worn for c. 3 months before they start losing their properties and should be replaced with a new pair. Our Cedar Soles Silver Care have a stronger effect and extended lifespan and can last c. 4-5 months before losing their properties.
I do not have issues with smelly feet and athlete’s foot, but I constantly have cold feet. Do your cedar wood inserts help?
Water is a very effective conductor of heat and foot sweat will conduct body heat away from your feet, which will result in cold and wet feet. Our cedar wood insoles absorb moisture and keep your feet dry, comfortable, and warm. In addition, the wooden insole serves as an additional insulating layer to keep your feet warm.
Who can wear Cedar Soles?
Our cedar wood insoles are for everybody who wants to keep their shoes and feet fresh and healthy. They are perfect to stop sweaty feet issues and eliminate and prevent foot and shoe odor permanently. The natural anti-bacterial properties of cedar wood also can help to cure and prevent the recurrence of athlete’s foot and fungal infections of the nails and toes.
In what type of shoes can I wear your cedar wood inserts?
The Zederna Cedar Soles can be used in all types of closed shoes. You can wear the insoles with socks or sockless. The thin and flexible design makes them mould easily to your feet – after a short period they will be unnoticeable. When used with trainers during high impact sports we recommend fixing them with some double-sided adhesive tape.
Do I need to cut to size?
No, Zederna Cedar Soles come in individual sizes; there is no need to trim to fit. Simply unwrap them and place them in your shoes (wooden side facing up).
I wear orthopaedic insoles, can I use cedar wood insoles?
Absolutely, simply place your cedar wood insoles on top of your orthotics with the wooden side facing upwards. Since the Zederna Cedar Soles are very thin and flexible, they will easily mould to the shape of your feet and orthotics.
Do I need to create an account to be able to order?
No, you can check out as a guest without creating an account. We do offer the option, however, to create an account and save your details for easy re-ordering.
What payment methods do you accept?
We use PayPal to process all our payments; currently, you can pay with your PayPal account or by credit card (you do not have to have a PayPal account for credit card payment).
How do I change my account details?
In order to change your account details please ‘Log In’ and go to the ‘My Account’ section.
What Delivery Options do you offer?
Currently we offer Standard Delivery from our warehouse in Germany. Standard Delivery is $2.95, however we offer Free Shipping on all orders over $50.00.
How long does it take to receive my order?
Our orders are usually dispatched within 24 hours Monday to Friday; you will receive a confirmation e-mail once your order is being dispatched. We do ship directly from Germany so please allow approximately 8-10 business days from dispatching your order to receiving your Cedar Soles in the US.
Do you offer a subscription service?
We currently do not offer a subscription service, but we might consider one for the future. Nevertheless, we made re-ordering for you as easy as possible: First, during checkout you will be able to schedule a re-order e-mail reminder. Second, you can easily re-order via your order history in the My Account section by viewing a ‘completed’ order and clicking the ‘Re-Order’ Button.
What if I’m not happy with the Cedar Soles or they don’t work for me?
We want all our customers to be completely satisfied. If you are not happy, please contact us directly. We offer an unconditional money-back guarantee to customers that are not happy with their Zederna Cedar Soles.
How do I return an item?
To return an item please use the Contact Form or send us an email on firstname.lastname@example.org. We will then send you instructions on how to return one or more items.
How often do you send newsletters?
We usually send newsletters every other month. We only send newsletters if we have something interesting to talk about, usually a new blog entry or some tips about foot health or shoe care. Occasionally, we will include a promotional offer for valued customers.