1. How to use Zederna Inserts and How they Work
2. Our Subscription Service
3. How to Order, Postage and Payment
4. More Questions
How to use Zederna Inserts and How they Work
I have shoes in different shapes, can I shorten the Insoles in length and width?
Yes, you can easily cut the Insole with common scissors.
My shoe size is 43,5, should I order 43 or 44?
Better order 44, because the insert should fit steadily into the shoe. If the 44 is a little to big, simply cut with common scissors.
For further size information take a look at our conversion table:
International Shoe Sizes Conversion Table
I wear orthopedic inserts, can I use your soles additionally?
Yes, simply put our Zederna Insoles on your orthopedic inserts with the wooden side upward. Since the cedarsoles are very flexible and thin, they adapt the shape of your orthopaedic inserts already after a few steps.
During the summer I would like to wear the soles also in my open shoe sandals. Unfortunately they do slip to the rear, what I can do?
We recommend the adjustment with double-sided tape.
I do sports every day and would like to eliminate the bad smell of my sneakers. In sneakers and safety boots it is very likely to get sweaty feet. The Zederna Inserts are a perfect solution for these types of shoes, because all the humidity will be absorbed by the natural suction power of cedarwood.
I do not have a problem with foot smell, but constantly cold feet. Do your soles help also there? Yes, because of the humidity in the shoe cold develops. Since our wooden soles absorb the humidity and isolate against cold, they will keep your feet warm even in the coldest winter.
I use germicide for my shoes, is the impact of the Cedarwood thereby limited?
No, the antibacterial effect of our Zederna Insoles is not limited. However, it is not necessary to use any chemicals, because the natural antibacterial effect of Cedarwood is sufficient.
Our Subscription Service
I use your platinum subscription. Do you send the soles automatically or do I have to do anything?
We send the soles away automatically; they will be delivered automatically in time.
Normally one must pay for a subscription one year in advance. Is it the same with your subscription service?
No, with our subscription you do not pay in advance. Our subscription model is a service offer, which is without any risk for you. With our platinum service for example we deliver every three month. You can cancel the service at any time by simply sending an email to email@example.com.
How to Order, Postage and Payment
Can I order also by telephone?
Of course you can order by telephone during our office hours. The simplest way is however, if you order directly over the Internet under www.zederna.com
I live in Japan, can I order your cedarsoles?
Yes, we deliver our cedarsoles world-wide.
Unfortunately my eight-year old daughter already has problems with perspiring feet. Do you also offer children size 32?
Momentarily we do not offer children sizes. Just order our smallest lady size 35 and cut the soles with scissors in length and width.